FERTFOX LTD ("we", "our", or "us") is committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable data protection laws in the United Kingdom, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (https://fertfox.com) or contact us via email or phone.
1. Who We Are
FERTFOX LTD
29 Beauchamp Road, East Molesey, United Kingdom, KT8 0PA
Email: contact@fertfox.com
Phone: 0121 634 8442
Website: https://fertfox.com
2. What Information We Collect
We may collect and process the following personal data:
Name and contact details (email, phone number)
Company name and role (if applicable)
Information you provide via forms on our website
Communication records (e.g. email correspondence)
Technical data such as IP address, browser type, and usage statistics via cookies and analytics tools
3. How We Use Your Information
We use your personal data to:
Respond to enquiries or requests
Provide services or information you have requested
Manage and improve our website and services
Send you service-related communications
Comply with legal or regulatory obligations
4. Legal Basis for Processing
We only process your personal data where we have a lawful basis, including:
Consent – where you have given us permission
Contract – to fulfil our contractual obligations
Legal obligation – to comply with applicable laws
Legitimate interests – to operate and improve our services (only where your rights are not overridden)
5. Sharing Your Data
We do not sell or share your personal information with third parties for marketing purposes. We may share your data with:
Trusted service providers acting on our behalf (e.g. website hosting, analytics)
Legal or regulatory authorities if required by law
All third parties are required to respect the confidentiality and security of your data.
6. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
7. Your Rights
Under UK data protection laws, you have the right to:
Access the personal data we hold about you
Request correction of incorrect or incomplete data
Request erasure of your personal data (where applicable)
Object to or restrict how we process your data
Withdraw consent at any time (where applicable)
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us at contact@fertfox.com.
8. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, or misuse.
9. External Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date clearly stated.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
FERTFOX LTD
Email: contact@fertfox.com
Phone: 0121 634 8442
Website: https://fertfox.com